Digital Ocean FreeBSD status

I’ve setup this website on a FreeBSD droplet on Digital Ocean. I want to start off by saying that DO is a wicked cool service that is both relatively cheap, quick, and slick. However, there’s currently a problem with their FreeBSD droplets. I’m getting some bad packet loss which is killing the performance of the service, which is why the website is taking so long to load. It’s a known issue that they’re working on but they can’t/won’t give me a timeframe.